When it comes to proper installation of your carpet or floors, there are benefits to hiring a professional contractor. A good contractor will offer you several options for your flooring project, and ensure that the job is done correctly. Here are nine things you should look for when choosing a good flooring or carpet contractor:
1. How Long Will the Job Take?
Ask the contractor how long the installation of your new flooring or carpet will take. A good flooring contractor should have an experienced team and access to a variety of flooring materials. Your flooring and carpet contractor should be able to assure you that the job will be completed in a timely manner.
2. Does the Contractor Have a License?
Only choose a licensed carpet and flooring contractor. When you are working with a licensed contractor, you can be sure you’re working with someone who is professional, reputable, and who has established themselves in their career. You can be confident your flooring will be installed with the utmost efficiency and professionalism.
3. Does the Contractor Carry Insurance?
Even during the best of carpet and flooring projects, there is a chance something could go wrong. You should make sure the contractor you hire has insurance to protect both you and the company. If you can, get a copy of the insurance policy before work begins. Types of insurance you should ask for include Workers Compensation insurance, car insurance, and liability insurance.
4. Does the Contractor Have a Successful Portfolio?
Going with a smaller unknown company may cost you less, but if you want better results in the long run, you’ll want to make sure the company you hire has been around for a long time. It’s important that the contractor you hire has a good reputation in the industry and has been working in their field for years. Make sure to choose a company with a solid history of quality work. When researching the company, you can try looking for their website or checking to see if they have a social media presence. Don’t be afraid to ask the company for references! You can also search for customer testimonials, and ask the contractor to see a portfolio of past work. When contacting references, ask their feedback on the company, the staff, the work team, and their opinion of company in general.
5. How Knowledgeable is the Contractor about Carpet and Flooring?
A good contractor will be skilled and knowledgeable in his field, and willing to consult a network of other experts to respond to any question quickly. You want to be confident that the person you’re working with either has the knowledge or the resources to get the job right the first time. Make sure to ask a lot of questions. This helps the contractor better understand what your specific needs are with respect to your project. You also want to make sure the contractor has some prior experience doing the sort of project you’re planning. Finally, make sure your contractor has access to the tools, materials, and work crew needed to complete the job.
6. Do You Feel Pressured By The Contractor?
Good carpet and flooring contractors will practice a no-pressure sales policy. It is worth taking the time to find a contractor who will let you take the space to make a sound decision regarding your flooring. When you have time to properly consider your options, you’ll be able to make calmer, more rational decisions about your flooring project. Companies that employ a no-pressure sales method look out for your best interest first before looking after their own. Good contractors know this is essential to providing exceptional service.
7. Does the Contractor Have Good Working Relationships With Flooring Manufacturers?
When choosing a contractor. Look for one who has a solid, long-standing relationship with quality manufacturers of flooring and carpeting materials. When a contractor has a good relationship with the companies that supply flooring materials, you benefit in a variety of ways, including:
- Better pricing on carpet or flooring materials
- Top quality materials for your home
- Better warranty terms and/or service
8. Is There a Warranty on Materials and Installation?
Check with your prospective contractor to ensure that there is a manufacturer’s warranty on materials and a guarantee on workmanship. Your contractor should have experience with warranties, and should be registered as an authorized dealer of warranties for the manufacturer. Also, be aware some companies employ the dishonest tactic of boasting about the benefits of a warranty, but not telling you that the warranty will be voided upon on installation of the product. If there are any problems with the initial installation, the contractor should be happy to return and fix the issue to your satisfaction. Good contractors stand proudly behind their work.
9. Does the Contractor Install All Types of Flooring?
Beware of a contractor who generalizes rather than specializes in your type of flooring project. You want to choose a contractor who has worked with his chosen flooring materials and process long enough to have become an expert in his field. Working with an expert ensures your flooring is installed quickly and properly. Ask the company if they employ different work crews for different types of flooring or if there is only one person who installs everything. You want the person working on the project to possess as much expertise as possible. When comparing services between different contractors, choose the contractor that is able to give you confident answers to your questions and who are able to outline specifically how they plan on completing your project within the given time frame.
The above tips should give you a good idea of what to look for when hiring a carpet and flooring professional. Taking the time to answer these questions for yourself can save you time and money down the road. If you keep these nine points in mind when looking around for a contractor, you should have little difficulty finding a reputable company that will serve you with your best interests in mind. A good flooring contractor will be with you throughout every step of the project and will be committed to resolving any issues that may arise. Good luck!